How We Partner With You:
Our Three-Step CQ Process

We reject generic training. The most effective method for accelerating your organization’s cultural intelligence is a customized program that incorporates your day-to-day operations.

Our partnership follows a clear and applicable process designed to ensure that new skills can be  immediately applied, leading to demonstrable improvements in performance and engagement.

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1. Discover & Analyze (Establishing the Baseline)

We begin by examining the unique cultural, cross-border, and organizational challenges your organization faces. This phase includes a Strategic Analysis and initial Cultural Intelligence (CQ) assessment to establish your current baseline.

  • Strategic Analysis: We identify the specific issues and environmental factors challenging your effectiveness, impact, and performance—pinpointing where CQ can deliver the greatest return.

  • Stakeholder Alignment: We gain a clear understanding of your key stakeholders (internal and external) to ensure all training is relevant to your messaging, positioning, and reputation management goals.

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2. Customize & Deliver (Tailored Training)

Based on our analysis, we design a focused learning journey that is precisely tied to your organizational experience and knowledge gaps.

  • We provide training, coaching, and facilitation that moves beyond theory to promote close learning and the immediate adoption of new, effective behaviors and attitudes.

  • The goal is to provide Environmental Insights that are directly applicable to your industry and context, allowing your team to confidently navigate complex scenarios.

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3. Measure & Sustain (Driving Outcomes)

Our commitment extends beyond the training room. We focus on transforming new behaviors into sustained organizational habits that drive performance.

  • We recommend Key Performance Indicators (KPIs) and metrics to define and track success across all areas of your activity.

  • We ensure the training leads to improved outcomes by continuously assessing the adoption of skills and building the organizational frameworks necessary for long-term Measurement and Sustainability.

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